Volunteer Roles


Rider

As a Ride, your tasks will be varied. For the majority of the year you will be . transporting items from the hospitals and hospices. working with other members to deliver our service. During the year we attend a large number of events to raise funds and awareness which volunteers need to attend. Whilst the majority of operational work is during office hours, there is still a lot of work to be done overnight and at weekends


Duties


Operators

Our dedicated team of Operators manage our phone lines. on a rota system 24 hours a day. As they are quite often the first point ofcon act with our group, the role requires a high level of professionalism and excellent communication skills. This is a highly skilled role involving despatching riders to jobs. managing our inhouse software and fleet tracking system. liaising with other Blood Bikes groups and most importantly the safety of our riders whilst out on duty. Our operators receive intensive training of client needs, health and safety. and training on our inhouse systems prior to them going on duty for the first time.